Before we proceed, Here are things you should know:
The Infinix Hot 2 runs stock Android. This is very different from what you see on the regular android smartphones you’ve used or seen before. This phone runs raw Android – just the way founding fathers made it to be – without any extra customization. You should have this at the back of your mind.You need to set up your Gmail account before using this phone. You can’t do much on this phone if you don’t do that immediately after purchase. Simply login (if you already have an account) or create a new one.
Now back to the common problems and their solutions.
Problem 1: I can’t see a file manger
One of the problems of Infinix Hot 2 is that of users not being able to see a file manager. After signing in with your Gmail account, the first thing you need to do is run to Google Play Store, and download a file manager. Es File Explorer is highly recommended.
Problem 2: I can’t use a custom song as ringtone
When you notice you can’t set a song as ringtone, then next thing is, use your ES File Explorer, navigate to the song you want, and set that as your ringtone.
Problem 3: I can’t find any gallery
The Infinix Hot 2 actually has a gallery app called Google Photos. Though, I’ll admit, the app looks weird and different from what we’re used to. To fix the problem, run along to Google Play Store and download Quick Pic. It is a lightweight and fast gallery app. Highly recommended.
Problem 4: I can’t play videos
If you can’t find a good video player on your phone, again Quick Pic is decent. For a more rounded experience, go ahead to Google Play Store and download MX Player.
Problem 5: The phone doesn’t have HSDPA
So because the phone shows 3G on the network signal bar (instead of H+), you people have concluded the phone doesn’t have HSDPA. If you dig around Setting -> About section, you’ll clearly see where it is shown. The phone has HSDPA. However, if you need to be able to see it reflected as an icon in the status bar, you can still go farther, by rooting, install Xposed Framework and Gravity Box, then set it up to write H+ on the status bar. Update: 22/11/2015
Problem 6: My launcher suddenly changed to vertical scrolling
If you notice that the launcher suddenly changed to vertical scrolling, don’t be afraid. What really happened is that you updated it. The latest update to Google Now launcher changed it from horizontal to vertical scrolling of the app drawer. So if you don’t like it, go to Google Play Store, and download Nova launcher HERE, then customize it as you please.
IMPORTANT NOTICE!!
Update: 30/11/2015 Problem 7: I can no longer see my 2nd SIM as option when I want to make a call When on the Phone menu, go to Options (it’s a 3-dot menu) on the top right hand of the screen. Select Settings > Calling accounts > When Call Ask First. From there, you can set it to show both SIM cards. Update: 29/11/2016 Problem 8: After upgrading to Marshmallow, All my saved Contacts now show just numbers If your Call log is not showing contacts;
Go to Settings> Accounts>Google>Click the 3-dot menu on the top right hand side and,Remove the account.After a while you add it back by logging in again to your Gmail, it will be fixed.
Problem 9: After upgrading to Marshmallow, I can’t access my Memory Card, and my PC no longer recognize my phone Google has changed the way memory cards work on Android 6.0 I explained everything HERE. You have to format your SD card with the phone before your files can show on it. Please ignore the message that tells you to setup your SD card. To access your phone through PC, plug in your phone, when it’s charging, Open your phone and swipe down the notification bar (you will notice the default is “Charging Only”), change it to MTP or USB storage, and it will show.
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